New employee orientation is the process of providing your new employee with critical information about the company culture, environment, workplace, pay, benefits, etc. It’s essential to train all new employees because a new employee orientation significantly influences your employee’s productivity and loyalty.

With a practical employee orientation, 69% of employees are expected to stay with the company for at least three years. On the other hand, companies lose 25% of their employees within a year of their onboarding after low employee orientations. A new employee can take eight to twenty-four months to reach its full potential depending on the orientation…

Customer service plays an important role in every organization’s growth. Nowadays customer service has touched people to a great extent where people evaluate the entire brand experience and not just the quality of the actual product. A study by Forbes confirms this — 84% of companies who focused on improving brand experience have seen better revenues.

Customer care is one of the few departments in an organization that interact with customer and probably the only one that that has customer interaction after the purchase is complete. …

Management guru Peter Drucker once said, “[only] what gets measured, gets managed.”

Learning and development or L&D is an important sub-section of Human Resources.

The goal of Learning and development is to align employee performance with the organization’s goals. Those responsible for learning & development within an organization must identify skill gaps amongst the workforce and then develop training to bridge those gaps.

There is no one-size-fits-all solution when it comes to learning and development plans as every employee and department is different. Each training plan should be tailored to meet the needs of the employee, their current skill sets…

KloudLearn is pleased to announce its latest product update with the release of the new Reporting module.

Our latest update to our Reporting functionality, can help L&D professionals to translate their learning management data into meaningful information for devising efficient enterprise training strategies .

This new improvement to the reporting feature allows L&D professionals to generate user reports, course reports, group reports and assessment reports.With Kloudlearn LMS you can now use this powerful and intuitive tool to easily access pre-built reports that help track and measure the impact of employee training programmes.

Admins can Group, filter, and summarize custom reports…

Employee training is critical for any organization. Organizations upskill their employee to match the latest technological trends and help them move along with the world and keep the company’s growth stable.

Organizations often perform a detailed study and understand what skills are lacking in the employees and try to find the answer to the million-dollar question — ‘who needs what training?’.

Such organizations conduct a skill gap analysis study for every individual and team and understand how these would affect their performance.

If an organization builds a course from scratch, it takes a lot of time, effort, and money. This…

According to Investopedia ROI can be defined as a financial metric that is widely used to measure the probability of gaining a return from an investment. It is a ratio that compares the gain or loss from an investment relative to its cost. It is as useful in evaluating the potential return from a stand-alone investment as it is in comparing returns from several investments. Return on investment (ROI) is a crucial metric for any business. So is ROI of LMS.

ROI is important for measuring business success over time and as takes the guesswork out of making future decisions.

Why Calculate Training ROI?

Employees in any organization are hired based on the skills they possess and how well they use that specific skill. However, the capabilities of employees keep changing as businesses take different forms and skills get outdated. To counter this, organizations need to conduct a skill gap analysis.

A gap analysis will help the organization to identify the training the employee needs. It will also help the organization understand the current skillset and knowledge of the employees along with what skills are to be enhanced to bridge the gap and develop the organization. …

In today’s digital world, websites and applications enable knowledge and talent sharing between individuals and teams. Solutions like Slack, Zoom, and Google Meet have made the process of collaborating across teams, departments, and geographies are effortless. Sites like YouTube, Udemy, and Pluralsight make the acquisition of new skills easy unlike traditional methods of training that existed a decade ago. With the existence of social media and online learning, the process of social learning has become prominent. Social media has proved that people can make significant connections and interactions online. …

Choosing a new software tool for your eLearning Course can be difficult. But an excellent eLearning Course always starts by investing in the best tools for your business. A robust Learning Management System is required for creating great content and improving your Training results. In the context of learning and development, the eLearning authoring tool lets you create stunning content and accelerate your training delivery. It can be challenging for Learning and Development Teams, HR heads to create high quality in-house training content. An eLearning authoring tool’s primary job is to help develop training content efficiently and effectively.

Let’s dive…

A select few organizations who offer training program fail to evaluate them. As a result, there is hardly any improvements done to the programs. These organizations tend to put a lot of effort and resources into employee training programs. It is important for them to keep regular tabs on these programs by analyzing and evaluating them so that you know what’s working, what’s not and why. Based on the results, you can make required changes to the training model. In this post, we have covered the different ways in which training models can be evaluated.

Select the Appropriate Training Evaluation Techniques

The evaluation technique must be…


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